Florence Healthcare Status Page
eBinders Document Download Issues
Identified - We are currently investigating reports of degraded system performance affecting document download capabilities. Users may experience delays when downloading documents.
Dec 16, 2025 - 12:37 EST

About This Site

The Florence Status Page displays the current status of our services and maintains a record of previous incidents

Uptime over the past 90 days. View historical uptime.
eBinders Degraded Performance
90 days ago
99.98 % uptime
Today
eBinder Operational
90 days ago
99.89 % uptime
Today
Document Upload Operational
90 days ago
100.0 % uptime
Today
Audit Trails Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Form Detection Operational
90 days ago
100.0 % uptime
Today
Document Download Degraded Performance
90 days ago
100.0 % uptime
Today
SiteLink Operational
90 days ago
99.96 % uptime
Today
SiteLink Operational
90 days ago
99.89 % uptime
Today
Study Startup Operational
90 days ago
100.0 % uptime
Today
Training Gate Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
99.89 % uptime
Today
Authentication Operational
90 days ago
99.89 % uptime
Today
eConsent Operational
90 days ago
99.94 % uptime
Today
eConsent Operational
90 days ago
99.89 % uptime
Today
Participan Auth Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Multi-factor Authentication Operational
AWS s3-us-east-2 Operational
AWS s3-eu-central-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-ap-east-1 Operational
DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

UAT Scheduled Maintenance & Downtime Dec 22, 2025 00:00-03:00 EST

We will be undergoing a scheduled maintenance at this time. This downtime only affects the UAT environment.
Posted on Dec 12, 2025 - 13:57 EST

PROD Scheduled Maintenance & Downtime Dec 24, 2025 00:00-03:00 EST

We will be undergoing a scheduled maintenance at this time. This downtime only affects the Production environment.
Posted on Dec 12, 2025 - 14:03 EST
Dec 16, 2025

Unresolved incident: eBinders Document Download Issues.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage