Resolved -
The issue affecting document downloads has been fully resolved. Our downloads service is operating at normal capacity, and users should no longer experience slow downloads. We will continue to monitor, but no further impact is expected.
Sep 12, 13:50 EDT
Identified -
We identified an issue affecting downloads in eBinders and have scaled up our downloads service to improve performance. Users may experience slow downloads while the downloads queue catches up.
Sep 12, 10:12 EDT