Florence Healthcare Status Page
Monitoring - We have identified that the root cause is related to browser caching. We are currently monitoring the situation. If users continue to experience a blank screen after logging in they need to perform a hard refresh. To do this, while on the blank screen, press CMD + SHIFT + R on Mac or CTRL + SHIFT + R on PC.
Mar 21, 2025 - 11:47 EDT
Identified - The issue has been identified.
Mar 19, 2025 - 11:09 EDT
Update - We are continuing to investigate this issue.
Mar 19, 2025 - 11:08 EDT
Investigating - Intermittent issues with accessing eBinders teams. We are investigating the issue.
Mar 19, 2025 - 10:26 EDT

About This Site

The Florence Status Page displays the current status of our services and maintains a record of previous incidents

eBinders Degraded Performance
90 days ago
100.0 % uptime
Today
eBinder Degraded Performance
90 days ago
100.0 % uptime
Today
Document Upload Operational
90 days ago
100.0 % uptime
Today
Audit Trails Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Form Detection Operational
90 days ago
100.0 % uptime
Today
SiteLink Operational
90 days ago
100.0 % uptime
Today
SiteLink Operational
90 days ago
100.0 % uptime
Today
Study Startup Operational
90 days ago
100.0 % uptime
Today
Training Gate Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
eConsent Operational
90 days ago
100.0 % uptime
Today
eConsent Operational
90 days ago
100.0 % uptime
Today
Participan Auth Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Multi-factor Authentication Operational
AWS s3-us-east-2 Operational
AWS s3-eu-central-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-ap-east-1 Operational
DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 22, 2025

No incidents reported today.

Mar 21, 2025

Unresolved incident: Team select blank page.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.